1) Begin with a greeting (ਅਭਿਨੰਦਨ ਨਾਲ ਸ਼ੁਰੁਆਤ ਕਰੋ)
Always open your email with a greeting, such as "Dear Ravi".
If your relationship with the reader is formal, use their family name (eg. "Dear Mr. Kumar").
If the relationship is more casual, you can simply say, "Hi Ravi". If you don’t know the name of the person you are writing to, use: "Dear Sir/Madam".
2) Thank the recipient (ਕਰਤਾ ਨੂੰ ਧੰਨਵਾਦ ਦਿਓ)
If you are replying to someone who has done you a favor, you should begin with a line of thanks.
3) State your purpose (ਆਪਣਾ ਮਨੋਰਥ ਦੱਸੋ)
If you are starting the email communication, it may be impossible to include a line of thanks. Instead, begin by stating your purpose. For example, "I am writing to enquire about. . . " or "I am writing in reference to. . . "
4) Add your closing remarks (ਸਮਾਪਤੀ ਬਿਆਨ ਸ਼ਾਮਿਲ ਕਰਨਾ)
Before you end your email, it's polite to thank your reader one more time and add some polite closing remarks.
Some remarks could be:
"Thank you for your patience and cooperation"
"Thank you for your consideration"
"I look forward to hearing from you".
5) End with a closing (ਸਮਾਪਤੀ ਨਾਲ ਖਤਮ ਕਰਨਾ)
The last step is to include an appropriate closing with your name. "Best regards", "Sincerely", and "Thank you" are all professional. Avoid closings such as "Best wishes" or "Cheers" unless you are good friends with the reader.
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